How to Connect Your Charger to Wi-Fi

What You Need:

  • Your mobile phone with Bluetooth turned on
  • The Simpson & Partners app installed
  • Be standing near your charger

Step-by-Step Instructions:

  1. Open the Simpson app on your phone.
  2. Ensure Bluetooth is ON (check in your phone’s settings).
  3. The app will search for your charger.
    • If you don’t see it, tap the refresh button in the top right.
  4. Once it appears, tap on your charger.
  5. Tap the settings gear icon in the top right corner.
  6. Tap “Change” next to the Wi-Fi network section.
  7. The app will scan for available Wi-Fi networks.
    • Select your preferred network.
    • If you can’t find your network, tap “Set Wi-Fi Manually” to enter your network name (SSID) and password.
  8. Wait for the charger to establish a connection.
    • Once connected, the Wi-Fi symbol on the dashboard will light up.
    • You can now connect to your charger from anywhere.

If It Doesn’t Work:

  • Ensure your Wi-Fi network is 2.4 GHz (not 5 GHz).
  • Check your network uses WPA2 security protocol (not WPA3 or mixed modes).
  • If using a guest network, create a separate guest network for the charger.
  • Verify the Wi-Fi password is correct.
  • If the signal is weak, consider using a Wi-Fi booster or moving the router closer.
  • Some routers limit the number of connected devices; try disconnecting another device to free up space.