Understanding your charger’s lights can help you quickly identify its status:

Red Solid Light – The charger is locked to prevent unauthorized charging.

Blue – The car is connected but not charging.

Green – The car is charging.

Purple – A software update is in progress.

White – The car is not connected.

Courtesy Light – Activates when the charge flap is opened and stays on for approximately 20 seconds.

Red Flashing Light – A fault has been detected.

• Press the reset button.
• If the issue persists, turn the charger off at the mains and back on.

Yellow – A schedule is set, and the charger is waiting for the scheduled time to start charging.

If there are no lights on your charger, it could mean one of the following:

• The charger has no power — check that it’s switched on at the mains.
• The “Status lights always on” setting is turned off in the app, which disables the lights when the charger is idle.

‍