Why Do I Need to Connect My Charger to Wi-Fi?

Your charger will still work without Wi-Fi, but it will operate in basic mode, including charging schedules and solar integration. These can all be configured via local control when you're within Bluetooth range (approximately 5 metres)

Our helpful wifi setup guide is below


To remotely change smart features like remote control, charging schedules, and receive firmware updates, your charger must be connected to the internet. You will also need a strong and stable Wi-Fi connection to use the smart tariff's, such as Octopus Inteligent.

Key Benefits of Wi-Fi Connection

  • Enables remote control via the Simpson & Partners app
  • Allows automatic firmware updates
  • Supports smart tariffs (e.g. Octopus Intelligent, Agile Octopus)
  • Allows live data viewing, charging history, and notifications
  • Charge data is not stored locally so won't be retrievable without a connection
  • Makes diagnostics and support faster

What You Can Still Do Without Wi-Fi

  • Set up features like scheduled charging, solar charging, and cost tracking using Bluetooth
  • However, these settings can only be adjusted when you're within Bluetooth range (approximately 5 metres)
  • No remote access, automatic updates, or online diagnostics

Summary

Your charger will still operate without Wi-Fi, but connecting it unlocks its full smart capabilities.
Wi-Fi enables remote control, updates, smarter tariffs, and better support — giving you the best experience with your charger.