Setting a schedule allows your charger to start and stop charging automatically at your preferred times — perfect for taking advantage of off-peak energy tariffs.

2 min read

General

How to connect your smartphone to the S&P charger

1st time setup Guide

2 min read

General

How to Reset Octopus Intelligence

If your charger is connected to Octopus Intelligence and having issues that a simple restart isn't resolving, removing and readding octopus is the next step.

2 min read

Networking

How to Connect Your Charger to Wi-Fi

Connecting charger to Wi-Fi

2 min read

Energy Tariffs

Octopus Intelligent Update: Smarter Car Connections & Charging

We’ve made an important update to Octopus Intelligent to improve reliability, compatibility, and overall charging control for your EV.

2 min read

Charger Maintenance

Wireless Energy Manager Setup

How do I fix issues with my Wireless Energy Manager

2 min read

Charger Setup

Calibrating Energy Manager

How do I recalibrate my Energy Manager

2 min read

Charger Setup

Simpson & Partners Wired Energy Manager Installation (UK)

Monitor your property load with a CT clamp and RS485 connection. Enable dynamic load balancing for safe EV charging while keeping app data separate.

2 min read

Charger Setup

Wireless Energy Manager - Installation Guide

Send load data wirelessly from a puck to the charger via radio. Ideal for garage spurs or tricky installs — pairing done via Bluetooth, no WiFi needed.

2 min read

Charger Setup

House Battery Integration

Prevent your EV from draining your battery. A dedicated CT clamp ensures smart priority logic between solar, battery storage, and EV charging.

2 min read

Charger Setup

Ethernet / Connectivity

Stable Ethernet connection for app data, firmware updates, and monitoring. Load-balancing data remains separate via RS485 or wireless energy manager.

2 min read

Retrofit

V3 upgrade — tethered unit

Step-by-step instructions for upgrading your tethered charger to V3 hardware.

10 min read

Retrofit

Retrofitting Ethernet & wireless energy manager modules

Add Ethernet or wireless energy manager modules to your existing charger with this retrofit guide.

8 min read