How Does Octopus Intelligent Work?

Octopus Intelligent is a smart energy tariff designed for EV drivers. It enables automated charging at off-peak rates, helping you save money while ensuring your car is ready when you need it.

Once connected, Octopus Intelligent controls your charger via their app and schedules charging based on your chosen departure time.

Requirements for Octopus Intelligent

  1. Stable Internet Connection
    • Your charger must stay online for Octopus to manage charging schedules.
    • If your Wi-Fi is weak near the charger:
      • Move your router closer
      • Use Wi-Fi boosters or extenders
      • Consider using a 4G to Wi-Fi router
  2. Compatible Hardware Version (V2 or V3)
    • Octopus Intelligent uses OCPP (a smart charging protocol).
    • Only V2 and V3 Simpson & Partners chargers support this.
    • If your charger is a V1 model, it must be upgraded.
  3. Latest Firmware Installed
    • Firmware updates occur automatically when connected to the internet.
    • To trigger an update:
      • Restart the charger
      • The status light will flash purple during an update
    • Check your firmware version:
      • Open the Simpson & Partners app
      • Go to Settings > Info > Firmware Version
      • More info is available in the support docs under “Firmware Release Notes”

How to Set Up Octopus Intelligent

Follow these steps once your charger is online and your car is plugged in:

  1. Open the Octopus app
  2. Go to:
    DevicesAdd Electric Vehicle → Select I’m Plugged In
  3. Choose your car from the dropdown list
  4. Select your Simpson & Partners charger model
  5. Choose Connect via my charger
  6. Agree to the terms and conditions, then tap Agree and Connect
  7. Enter the serial number (find this in the Simpson & Partners app)
  8. Enter the PIN number (also in the app)
  9. Tap Allow Access

Once setup is complete, Octopus Intelligent will take over scheduling. No manual charging times are needed.

Troubleshooting

Q: Octopus says my charger isn’t supported – how do I check my hardware version?
  • Open the Simpson & Partners app
  • Go to Settings > Info > Firmware Version
  • Match the version number:
    • 1.x.x = V1
    • 2.x.x = V2
    • 3.x.x = V3

If your charger is V1, you’ll need to upgrade to use Octopus Intelligent.

Q: Octopus says my charger isn’t online – what should I do?
  • Reconnect your charger to your Wi-Fi network:
    • Follow the Wi-Fi Setup Guide in the Simpson & Partners app
    • Ensure your router is working and close enough to the charger

Summary

Connecting your Simpson & Partners charger to Octopus Intelligent enables:

  • Automated off-peak charging
  • Lower energy costs
  • Smart scheduling through the Octopus app

✅ Just make sure your charger:

  • Is a V2 or V3
  • Has the latest firmware
  • Stays connected to the internet

You'll then enjoy the full benefits of smart, worry-free charging.