A “charging error” message usually comes from the car, not the charger. This means the vehicle has detected something stopping it from charging.

Common reasons

• Charging cable is damaged or not fully connected.
• Dust, dirt, or moisture in the socket.
• Car’s 12V battery is weak or flat, stopping the charging system from activating.
• Fault with the vehicle’s onboard charger.
• Firmware/software bug in the car.

Steps to fix the issue

1. Inspect the cable and plug
   • Check for bent pins, dirt, or moisture.
   • Try another cable if you have one available.
2. Clean and dry the socket
   • Gently wipe with a clean, dry cloth.
   • Do not spray liquids into the connector.
3. Restart the car
   • Power the car off fully.
   • Lock the vehicle and wait 5 minutes before trying again.
4. Check the 12V battery
   • A weak 12V battery can block charging.
   • If necessary, a jump-start or replacement may be required.
5. Update car software
   • Use your vehicle manufacturer’s app to check for pending updates.

Quick summary

• “Charging error” messages are vehicle-side issues.
• Check the cable, socket, and 12V battery first.
• If the error continues, contact your vehicle dealer for inspection.

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