Are Simpson & Partners chargers recyclable?

Yes, approximately 94% of the materials used in Simpson & Partners chargers can be recycled at the end of their life.

What sustainable materials are used in the chargers?

We use Accoya wood for lids and responsibly sourced metals and plastics, chosen for durability, recyclability, and minimal environmental impact.

Do the chargers have a warranty?

Yes. Charger enclosures have a 10-year warranty, and the power electronics have a 5-year warranty, reflecting our focus on longevity and reliability.

How does Simpson & Partners reduce supply chain emissions?

We maintain a hyper-local supply chain, using local suppliers and staff in the Cotswolds to minimise transport emissions and support local communities.

Can old chargers be returned for recycling?

Yes. We offer guidance on returning chargers at the end of life so materials can be responsibly recycled and re-used.

How many chargers has Simpson & Partners installed?

Simpson & Partners have installed over 5,000 EV charge points to date, across homes and businesses, demonstrating our experience, reliability, and trusted reputation in the industry.

Sustainability.

Not just a promise, it's our foundation.

No shortcuts. No patched up sections.
Every detail of our chargers are designed to endure. We engineer for long, multiple lifecycles, because we don't want our chargers to end up in the landfill. Great products should serve you today, tomorrow, and far beyond.

94%

Recyclable

We aim to do the right thing.

To do the very best for our customers.

We understand that a charger is a mission-critical part of your daily routine, and we want you to feel completely confident in its reliability. Whether you're charging at home or at your business, you can count on dependable performance without the worry of hidden terms or surprise exclusions. Your Home Series investment is protected with a 10-year warranty on the enclosure and a 5-year warranty on the power electronics, giving you long term peace of mind, built in.

Caring for our community.

Hyper-local supply chain.

We believe in supporting the people around us. When our local communities thrive, we thrive too. That’s why we choose staff from nearby villages and towns and where possible, select suppliers located close to our Cotswolds HQ.

FAQs

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Are Simpson & Partners chargers future-proof for V2G?

Yes. V2G (Vehicle-to-Grid) is upgradable via an expansion module, allowing your charger to support future bi-directional energy features.

What improvements are being made over the coming months?

We’re continuing to invest in support throughout 2026, building on the reliability gains delivered with our V3 hardware. This platform is also being extended to our 22 kW chargers, bringing the same stability across the full range.On the software side, we’re releasing updates that prevent issues before they appear, along with a full app redesign featuring guided, step‑by‑step diagnostics so you can resolve most problems instantly. And if you do need us, we’re expanding our phone, email and live chat availability for faster access to the team.Our approach is simple: the best support works quietly in the background with continuous firmware improvements, automatic fixes and regular updates that make your charger more reliable over time and more real people to answer your calls.

Are Simpson & Partners chargers suitable for listed or historic buildings?

Homeowners that live in listed buildings (grade 1 or 2) or in conservation areas often chose our chargers due to their elegant design, discreet installation finish and customisable finishes. We are happy to help put together plans and image packs to present to your relevant authorities or heritage organisation panels to win their permission and gain approval. Our wall mount chargers are very small and slim. They come in metal (not plastic) with an option for wood lids and a carefully curated colour selection. Our integrated freestanding posts are also very discreet and help the charger blend seamlessly into environments where the final appearance is important.

Do the chargers work in extreme weather?

Yes. All chargers (freestanding and wall mounted) are IP-rated, weatherproof and designed for outdoor use in rain, snow, or extreme temperatures.

My charger was damaged by accident can you help?

Accidents happen, and when they do, we’re here to make the process as stress free as possible. If your charger has been damaged (for example, struck by a vehicle, hit during building work, or the cable has been driven off with), we can help. We’ll usually ask for a few photos so we can assess the damage and provide an accurate quote. Thanks to the charger’s modular design, most repairs are straightforward and cost-effective, as individual components can be replaced without replacing the whole unit. If the charger is more severely damaged, we also offer a return-to-base repair service. This allows us to replace or repair the required parts, update firmware, and carry out a full health check before sending the unit back to you. Whatever the situation, our goal is to get you back up and running quickly and affordably.