Visit the purchase page and begin to design your perfect Simpson & Partners charger. Select the model, power rating, and any accessories you’d like, then choose from over 130 distinctive finishes to suit your home.
PurchaseAfter checkout, visit the installation page, select an installer and enter your details to connect with them. They will be in touch and send you a short installation survey.
Your approved installer will review your responses and discuss whether they have all the information they need. They’ll either be in touch to book a convenient installation date or discuss if your install comes under non-standard**. At this point, they will quote for the work, which you can accept or decline, no pressure, just clear choices.
We will dispatch your order typically within few working days to an address of your choice. Whether it’s your home, your installer’s location, or a DHL pickup point. You’ll receive a tracking number as soon as your parcel is on the move.
On installation day, your approved installer will arrive at the agreed date and time. They will complete all the necessary paperwork, handle the technical sign-off and if you are there, guide you through app setup and functionality. They always appreciate a cup of tea or coffee, especially on a cold day. Settle your invoice directly with your installer.
Standard installation* is considered installation of one Home Series Wall mount 7kW charger. It also includes a pre-installation survey online, by video, or in person (if you are unable to send digital photos), a cable run of up to 10m, drilling through one wall where the incoming supply is on the internal surface of an external wall, a new consumer unit, all electrical cerifications and Building Control notification, DNO application/ notification as relevant. It doesn't include working at height, or trenching the cable into the ground (or hanging above it), running a cable under floorboards or through ducting / ceiling voids/wall voids without a draw cord (to pull the cable through), or if the floorboards have not been lifted.
Non-Standard installation** typically includes costs related to materials and labour. For example, trenching into the ground, longer cable runs, installing a Home Series Wall mount 22kW charger (the cables are more expensive than 7kW models), or Home Series Freestanding and Business Series (all models).
