Frequently asked questions.
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What about warranties and support compared to other brands?
We offer a 10-year enclosure and 5-year electronics warranty, supported by our UK team. Many competitors provide shorter warranties or rely on overseas support.
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Can your chargers meet unique or complex installation needs?
Yes. Whether it’s a tight urban apartment complex, a workplace, or a large private car park, our chargers are flexible, configurable and built to meet any technical requirement. We provide AC solutions for every private environment. We have many discerning clients that use our chargers at their private homes, second homes, rental houses, private leisure complexes and boutique hotels.
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Are some colours only available on certain models?
Yes. The Home Basic model comes with a choice of four metal fronts and a grey plastic lid. The Home Plus model has 12 different front colours, 4 colours of metal lids and 4 colours of wooden lids. This ensures you get the right balance of style and functionality for your wallet.
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Are S&P chargers more compatible with renewable energy than other brands?
Yes. Our chargers are fully solar-compatible, letting you maximise your home energy and reduce costs. Many other chargers claim “green energy support,” but only S&P chargers integrate seamlessly with solar generation and smart tariffs, making your EV charging both efficient and environmentally friendly.
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How fast can I charge my car?
The speed you can charge your car at home depends on three things: your home’s electricity supply, the charger you install (7kW or 22kW) and your car’s onboard charging capability. Most UK homes have a single-phase supply, which supports up to 7kW charging. If you have a three-phase supply, you can install a 22kW charger for much faster charging. The third but crucial element is your car’s onboard battery. Sometimes referred to as an OBC, the onboard battery is fixed and inside your car. Some hybrid plug in cars have 3.7kW on board battery, the majority of cars have 7kW, some have 11kW and a few have 22kW. The fastest you can charge your car at home is always going to be limited by the smallest number: Let’s see this in action: Example 1: If your home power supply is single phase and you choose a 7kW charger and plug in a Tesla with an onboard battery of 22kw, then the fastest you can charge will be 7kW. This is because the maximum available of power at your home is 7kW. If you have a 22kW charger, then the maximum rate you can charge is still 7kW. Example 2: You have three phase power supply and a 22kW eV charger, your car is a lovely brand-new car that has an on-board charger of 3.7kW. The fastest you’d be able to charge is 3.7kW.
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I’m looking to get a quote for installing multiple EV chargers for my commercial property.
Absolutely. We provide tailored quotes for multiple charger installations at commercial sites. Here's how it works: Use our online configurator or contact our team to specify the number of chargers you need, power rating (7 kW or 22 kW), installation type (wall-mounted or freestanding), and any business features like RFID access, MID metering, or built-in RCBOs. We'll build a quote for you. If you don't have your own electricians, we can connect you with an independent electrical team who will complete a site survey. They'll need photos of your consumer unit, fuse board, and cable routes, plus details about your requirements (payment systems, solar PV, battery integration, etc.). You'll then receive a detailed quotation covering hardware, installation, any civil works or cable trenching, and commissioning. Government grants are available for charging infrastructure, so remember to ask your installer to claim these on your behalf. Branded colour finishes are available on request for business clients.
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Can I integrate multiple chargers into a single system for my business or public facility?
Absolutely. Our solutions are designed for scalable management, allowing multiple sockets to be controlled, monitored and optimised as a single system, regardless of whether you have five chargers or fifty chargers.
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Can you help me compare different brands of electric vehicle chargers for my business?
Yes — when comparing EV charger brands for business use, consider features like user management, metering, access control, installation flexibility and future‑proofing. For example, the Simpson & Partners Home Series EV Charger Plus and its business counterpart from Simpson & Partners offer commercial‑grade options: MID‑certified metering, RFID access control and OCPP support for workplaces and visitor parking. When comparing other brands, check whether they also provide features such as built‑in RCBOs, dynamic load management and freestanding posts. Simpson & Partners stands out for blending these business features with aesthetic design and UK manufacturing.
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Are your chargers suitable for multi-storey or large-scale projects?
Absolutely. Simpson & Partners delivers chargers for large commercial and private projects, supporting tens of units per site with robust installation options, smart management and consistent performance across all units. Contact support@simpson-partners.com for our project team to help you build a bespoke quote that you can use in your tender. The Business Series has full integration with third party specialist providers via OCPP if needed (such as Wevo, Fuuse and Tap) for sites that have PV, battery and energy generation.
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What features should I look for in an electric vehicle charger for commercial use?
Choosing the right EV charging solution for your hotel, business, or facility means finding a system that serves your guests, staff, and visitors reliably while fitting your operational needs and budget. Simpson Partners' Commercial Series delivers elegant, commercial-grade AC charging designed specifically for hospitality venues, workplaces, apartment blocks, and visitor car parks. We work with you and qualified electrical engineers to tailor a charging solution that meets your requirements on time and on budget. Key Features to Consider: Charging Speed – 7–22 kW AC charging suits guests and staff who park for extended periods, ensuring vehicles are ready when needed. Flexible & Scalable – We offer dual socket pedestals, single socket wall mount models, and plinth-only models to suit your site layout and budget. Start with what you need today and expand easily as EV adoption grows among your guests and team. Our plinth-only option is a clever way to future-proof your charging: install the plinth infrastructure now alongside your active chargers, then add sockets later when budget allows. This cost-effective approach gets the groundworks done once, saving you money and disruption down the line. Easy Management – Our commercial chargers are OCPP-compliant, allowing seamless control through third-party specialist energy apps such as Fuuse, Tap, and Wevo. This means seamless integration if your site already has solar PV, battery storage, and daytime charging. Tap, for example, is a free app for landlords and businesses that cleverly bills users when they charge their car, with payments going straight into your bank account. Built to Last – Robust, weather-resistant designs withstand heavy use in outdoor and high-traffic environments. Future-Proof Compatibility – Universal connectors and open standards ensure your investment works with all vehicle types and avoids vendor lock-in.
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What makes Simpson & Partners chargers different from the rest?
Simpson & Partners was born out of a genuine desire to combine timeless design and best practice engineering. Our team are focussed on providing high-quality EV chargers that look great, work great, connect with Octopus Energy tariffs and won't end up in the landfill. We are a small company and it's taken time and experience to engineer quality and design build into a modern day appliance.Unlike others, we design performance chargers for both home and commercial environments and are the only business that provides an integrated freestanding pedestal design that (in our opinion!) looks nice. We support our customers and installers with a trusted UK support team based at our Cotswold HQ. UK engineering best practises ensures that our chargers stand out for both reliability and future proof technology. ‍Our home wall mount and freestanding chargers have sold to the UK, Europe, Iceland, Switzerland, Australia and the Philippines. Our commercial chargers can be seen at car dealerships, boutique hotels, air b n b's, holiday homes rentals, high profile leisure complexes and high-security private car parks.
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How does Simpson & Partners protect my data differently from other brands?
We combine privacy-first design with banking-grade security. Unlike others, we don’t collect personal details, and all data is anonymised. Plus, we use encrypted connections and UK-based secure servers to keep your information safe, just like your online banking.
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Can I see the colours before I buy?
Absolutely. Order a free colour card so you can see the colours in your own space before committing. Order from our website and we’ll post it out via snail mail.
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Are Simpson & Partners chargers future-proof for V2G?
Yes. V2G (Vehicle-to-Grid) is upgradable via an expansion module, allowing your charger to support future bi-directional energy features.
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Who are Simpson & Partners, and why do people trust us?
We’re a UK-based EV charger manufacturer. Founded in 2018 by husband and wife team Mandy and David Simpson, who focus on creating high-performance charging solutions with excellent design aesthetics and smart future proof technology. S&P chargers are designed and built to meet real-world needs. Customers trust us because we combine innovative engineering know-how with exceptional support, ensuring your EV always charges safely and efficiently today and into the future. S&P are proud to say that it is their ethos their chargers are not destined for landfill. Trusted by over 700 qualified electricians in the UK. We have a 4.3* rating on Trustpilot. Our chargers are built by us in our HQ based in the Cotswolds SN16 9SH. All our chargers are upgradeable and repairable.
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What is load balancing?
Load balancing is a safety feature which automatically balances the power consumption between your house and the charger, to avoid overloading your fuse. For example, if your home has a 60A fuse and you turn on the electric ovens, electric showers and other high draw appliances and try and charge your vehicle same time, there may not be enough load available for the charger to charge at the maximum rate (which is 32A). When this happens, the charger automatically lowers the charge rate to avoid overloading your supply. To enable load balancing, connect the wired Energy Manager included with Home Series products, or purchase the optional wireless Energy Manager.
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If I want two chargers, how will that work?
If you want 2 or more sockets, that's absolutely fine. Our Home Series wall mount options and the Freestanding home unit each come with 1 socket, so you'd need two separate units if you want two charging points. Our Business Series Freestanding Dual is designed with 2 sockets mounted back to back on one post. If you choose the dual 22kW option with a three-phase power supply, you can send up to 22kW to each socket. If you opt for the 7kW version on a single phase, you'll get 7kW per socket. Just keep in mind: if you install 2 separate 7kW chargers and you have a single phase power supply, the 7.3kW available will be shared between the two chargers when they're both in use.
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Do I need a Wired Energy Manager?
A Wired Energy Manager is included with every charger. It is a CT clamp. We include one for a 7kW model and three for a 22kW model.
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can-i-monitor-charging-usage
Yes. Usage can be monitored via the Simpson & Partners app, which works independently of internet connectivity or Octopus integration. You can track energy consumption and charging sessions directly through the app.
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2026 Outlook
2026 is set to be an exciting year for Simpson & Partners, with a range of new features, products, and services designed to make EV charging smarter and more convenient. Here’s a brief overview of what’s coming: Vehicle-to-Grid (V2G) Support: Launching early next year, V2G will allow compatible cars to power your home. This functionality will be available as a hardware upgrade for all V3 chargers. 22 kW V3 Chargers: Our 22 kW range is being upgraded to V3, bringing the enhanced reliability and performance of V3 hardware to higher-powered chargers. Business Range Revamp: New business chargers will include features such as 4G connectivity and built-in MID meters, improving both monitoring and billing capabilities. Holiday Rental Chargers: A new series designed specifically for rental properties, with integrated MID meters, payment solutions, and all essential features to simplify guest charging. Dedicated Installer Support: A new support line for installers will provide onsite assistance when needed, making installation and maintenance smoother. App Overhaul: The Simpson & Partners app is being redesigned with new features and improvements requested by customers over the years, making it easier to manage and monitor your chargers. With these updates, 2026 will bring smarter hardware, enhanced software, and more accessible support — helping our customers get even more from their chargers.
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Will Octopus still work if connected via my charge point?
Yes — connection via our charger is fully supported and will work as expected. Octopus can still start and stop charging, but it cannot automatically stop at your set battery limit because it doesn’t read the real-time charge level.
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What affects my EV charging speed?
Your EV charging speed depends on three factors working together: 1. Your home's power supply: Single-phase power (85% of UK homes): Supports charging up to 7kW Three-phase power: Supports faster charging up to 22kW 2. Your car's onboard charger (OBC): Most electric vehicles: 7kW Plug-in hybrids: Typically 3.7kW Some newer EVs: 11kW or 22kW 3. Your charger model: We offer 7kW and 22kW home AC chargers. How it works: Your actual charging speed will be the lowest of these three factors. Example 1: Single-phase power + 7kW car + 7kW charger = 7kW charging speed Example 2: Three-phase power + 22kW charger + 7kW car = 7kW charging speed (limited by the car)
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What’s the difference between wall-mounted and free-standing chargers?
Wall-mounted chargers attach to a suitable vertical wall (eg brick). The free-standing charger is an integrated pedestal model that has been designed for properties and driveways and car parking bays that don’t have a wall nearby to mount the charger on.
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Can you help me compare different brands of home EV chargers based on durability and design?
We have created a page highlighting the benefits and differences of many market leading chargers https://simpson-partners.com/charger-comparison Design and appearance is obviously subjective. David and Mandy Simpson have spent a long time designing S&P chargers to be discreet, understated. Quiet luxury. Every curve, radius and angle has been considered.
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How fast will my car charge with a home ev charger compared to a regular socket?
Here’s a quick comparison: So with a dedicated home EV charger, you’ll get up to three or four times faster charging than a 3-pin plug regular socket.
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