Each quarter, we publish this report to give a clear, honest view of how we’re performing and what’s changing. It highlights the improvements we’ve made, how our chargers are being used in the real world, and how we’re supporting customers day to day. Rather than focusing on internal targets, we focus on the things that matter most to customers: responsiveness, reliability, and impact. We believe trust is built through transparency, and this report is part of our ongoing commitment to continually improving the charging experience.