Simpson & Partners chargers can work with mesh Wi-Fi networks, but there are a few important things to keep in mind to ensure a smooth setup.

Our chargers connect to the 2.4 GHz band of your Wi-Fi network. This means your mesh system must support 2.4 GHz (some systems only use 5 GHz, which won’t work).

Your Wi-Fi name (SSID) should also be simple — avoid unusual characters or symbols (such as @, #, %, or spaces) in your network name or password, as these can sometimes cause connection problems.

If your charger doesn’t connect successfully to your mesh network, here are a few alternative options:

• Try connecting it to a mobile hotspot from your phone.
• Temporarily disable the mesh feature and use a standard single router network.
• Create a separate 2.4 GHz network just for setup.

Following these steps often solves most connection issues and helps your charger stay connected reliably.

‍