Over-the-Air (OTA) updates allow your Simpson & Partners charger to automatically download and install the latest software, with no cables or manual steps required. This helps keep your charger secure, reliable, and full of the latest features.

1. Your charger connects to Wi-Fi
As long as your charger is connected to a stable Wi-Fi network, it can securely receive software updates from our servers.

2. Software is regularly improved
We release software updates on a regular basis to add new features, improve performance, and fix known issues. This means your charger continues to get better over time.

3. Updates are sent automatically
When a new software version is available, your charger will automatically download and install it in the background. You don’t need to take any action.

4. Charging sessions come first
If your car is currently charging, the update will wait until the session has finished to avoid interruptions.

5. A flashing purple light indicates an update
While the update is being installed, you’ll see a flashing purple light on the charger. Once the update is complete, the light will return to normal and the charger will be ready to use again.

6. Check what’s new
You can visit our website at any time to view the latest firmware version and read the software release notes for details on what’s changed in each update.

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