EV charging cables have a maximum rated power that they are designed to offer to your car. The majority of cables are rated to 32A/7kW,which would allow the full charge through our 7kW chargers. However some car manufacturers supply the car with a cheaper lower rated cable that is only able to deliver 16A/3.6kW. The Simpson and partners charger automatically detects this and will limit the power available to the car to ensure that the cable isn't compromised.

When the message is being displayed, the cable you are usingto charge your car is limiting the power that we can offer to your car. Inorder to receive the full power that our charger can offer, consider purchasinga 32A/7kW rated cable.

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