Our step-by-step guides are here to help you make the most of your chargers, whether you're installing, connecting to smart tariffs or exploring advanced features.
Experiencing a glitch or unexpected behaviour or have a question? Our troubleshooting guides are designed to help you diagnose, understand and resolve common issues with ease.
Your go to resource for downloadable technical documentation, including datasheets, installation manuals and integration guides.
Extend the life of your box by choosing an upgrade or book a repair to enjoy reliable performance for many more years.
Your charger gets smarter over time. We deliver regular over-the-air software updates to enhance performance, add new features and fix issues — all automatically.
Activate your extended warranty and enjoy full support coverage, helping us keep your charger running efficiently and sustainably for years to come. We stand by the quality of our products. If something goes wrong that shouldn’t, we’ll repair or replace it.
Can’t find what you’re looking for in the support hubs, or need help troubleshooting an issue? Our friendly, knowledgeable support team is here to help.
Monday – Friday09:00 - 17:00 GMT
Monday – Friday - 09:00 - 17:00 Assistant Availble 24/7
